Contact
Get in touch
We're a small team. Real answers, not canned responses.
Email support@amazingforms.com
Support is handled via our ticketing system (FreeScout). When you email us, a ticket is automatically created and we'll reply from there. You'll get a proper thread, not a lost reply buried in someone's inbox.
Response time 1–2 business days
We prioritise paying customers but respond to everyone. If your issue is urgent, say so in the subject line.
Documentation amazingforms.com/docs
Before emailing, check the docs — most common questions are answered there in under two minutes.
Found a bug?
Report it on the WordPress.org support forum. Public bug reports help everyone — other users can confirm them, and fixes show up faster in the changelog.
Open a support thread on WordPress.org →